Remote communication, support, access, and collaboration are just a few of the tasks that need to be handled through the right set of tools.
Undoubtedly, TeamViewer is one of the best choices out there for remote teams, but what other similar tools does the market have to offer?
This is exactly what we’ll be covering in the following guide and to be precise:
- What is TeamViewer
- The 5 best TeamViewer alternatives
As well as many more insightful tips to help you make the right decision!
Without further ado, let’s get started.
What is TeamViewer?
As we briefly mentioned earlier, TeamViewer is one of the most popular platforms for tasks like:
- Remote access & support
- Remote management
- Remote technical assistance
- Digital customer service
- Remote education
And many more remote related projects.
In a nutshell, TeamViewer allows users to access devices remotely, providing support or controlling those devices from a different location.
The platform is primarily used by IT service management companies and technical support agents, in order to provide effective IT assistance to their clients.
To give you a better idea of the value TeamViewer offers, imagine a company facing IT security issues regarding its endpoints, for instance.
Assuming the company collaborates with an external IT service partner, the partner wouldn’t have to visit the company’s physical location to resolve the issue, rather offer real-time assistance from anywhere in the world!
So far, it’s clear that TeamViewer is a great solution for any remote related task.
However, the market offers a wide variety of relevant tools to choose from, so let’s have a closer look at them one-by-one.
5 Best TeamViewer Alternatives
While there are quite a few TeamViewer alternatives we could talk about, we’ll keep things relatively short and mention 5 of the most prominent ones.
TeamViewer Alternative #1: AnyDesk
When thinking of alternatives to TeamViewer, AnyDesk is often the first thing that comes to mind.
The platform offers a plethora of features, such as allowing you to access devices remotely from anywhere in the world.
- Remote work
- Remote support
- Remote collaboration
…are the most prominent solutions AnyDesk provides.
It’s particularly useful for organisations who have outsourced their IT department, in order to have effective and streamlined communication.
Quite useful, right?
When it comes to pricing, AnyDesk offers 3 basic plans which start from 9.90€ per user, per month and go all the way up to 29.90€ per user, per month.
AnyDesk is undoubtedly one of the best TeamViewer alternatives that many companies opt for.
The only challenge to this is how such a powerful tool will be integrated smoothly into an entire organisation, as well as how its employees will learn how to use it with ease.
Thankfully, solutions like partnering with a trusted IT service company can make things easier, as they take care of the whole process from start to finish!
Let’s continue to the next alternative tool.
TeamViewer Alternative #2: Parallels Access
Parallels Access is another great TeamViewer alternative to consider.
It provides one of the most efficient and user-friendly remote access solutions, plus it allows you to use your desktop apps as if they were native apps for your iPhone or Android mobile device.
The interesting thing about Parallels Access is the fact that it gives you the best mobile viewing experience; meaning that one can access desktops from their mobile device.
When it comes to the pricing plans, they’re divided into 2 categories:
With the former starting from $19.99/year per user, while the latter starts from $49.99/year for up to 5 connected computers.
TeamViewer Alternative #3: Zoho Assist
Chances are you’re already familiar with Zoho as a company, but did you know that it also offers a remote support software?
Well it does and its name is Zoho Assist.
In a nutshell, it’s a cloud-based remote support and remote access platform, enabling online IT support and customer service.
It’s also worth mentioning that Zoho Assist offers session scheduling, file transferring, and multi-monitor navigation, all of which are crucial for companies and users collaborating with each other remotely.
Interested in the product’s pricing plans? They start from $12 per technician and go up to $29/technician for enterprises.
Let’s continue to the next TeamViewer alternative.
TeamViewer Alternative #4: Devolutions RDM
Devolutions RDM is known for bringing productivity and IT security solutions together, by offering remote desktop access and password management.
The platform is great for IT professionals looking for a centralised platform to effectively manage remote connections, as well as control which user has access to what within a company.
In simple words, with Devolutions RDM you can:
- Launch highly-secure connections to privileged sessions
- Integrate VPN connection management with various tools
- Consolidate multiple connections into a single window
And anything else that a remote IT team needs to get a job done fast and safely.
If you’re interested in using this tool for your own company, don’t hesitate to contact us to make the integration process as smooth and efficient as possible!
TeamViewer Alternative #5: Netop Remote Control
Netop Remote Control couldn’t possibly be missing from our list.
It’s a high-quality TeamViewer alternative that revolves around 3 pillars:
- Remote access
- Classroom management
- Live chat solutions
While all of them are useful, what we’re mainly interested in is the remote access feature, which is also known as Impero Connect.
What it basically does is allow people to connect to any device or platform, with extreme security and flexibility.
By offering remote access to IT service companies and individuals, safe control of devices and user support is easier than ever, thus meeting the demands of even the most complex IT departments.
If you’re interested in using the tool yourself, you should know that efficiency, flexibility and security are what Netop is mostly known for!
Last but not least, for 5-49 devices the tool costs $30 per year (per device) on average, but the price decreases as the number of devices increases too.